Privacy Policy

Bella Kitchen Cabinetry respects your privacy. This policy explains what information we collect when you visit bellakitchencabinetry.com or contact us, how we use it and the choices you have.

1. Information we collect

Information you give us

When you request a quote, order samples, send a message or talk to a designer, you may share:

• Contact details: name, email address, phone number, ZIP code and shipping address.
• Project details: rooms, project type, door style, finish, approximate size, budget, timeline and any notes or messages.
• Files: photos, floor plans, drawings and measurements you attach to a form or send us.
• Order information: what you purchase, delivery details and payment records. Payments are handled by our bank or payment provider; this website does not collect card numbers.

Information collected automatically

Like any website, our hosting server records technical data when pages are requested, such as your IP address, browser type, the pages visited and the date and time. We use these logs only to keep the site running, secure and free of abuse.

2. How we use your information

• To reply to your questions and requests.
• To design your project, prepare quotes and confirm prices, availability and payment.
• To produce, ship and deliver your cabinets and samples, and to schedule installation when you hire it.
• To handle warranty claims, replacements and customer service.
• To keep records required by law, such as invoices and tax records.
• To protect our website and business against fraud, spam and misuse.

We will only send you news or promotions if you ask for them, and every such message lets you opt out.

3. When we share information

We do not sell, rent or trade your personal information. We share it only when needed to serve you:

• Manufacturers and suppliers that produce your cabinets, doors, accessories and samples, limited to the details needed for your order.
• Carriers such as FedEx and freight companies, which receive your name, address and phone to deliver your order.
• Installers working on your project, when you hire installation.
• Service providers that help us run the business, such as website hosting, email, payment processing and accounting.
• Authorities, when required by law or to protect our rights, our customers or the public.

4. Cookies and third-party content

This website does not set its own cookies and does not use advertising or analytics trackers.

Some features load content from other companies, which may receive your IP address and apply their own privacy policies:

• Google Fonts provides the typefaces used on this site.
• YouTube plays our assembly videos only after you click play, in privacy-enhanced mode.
• Google Maps, WhatsApp, Instagram and Facebook open only when you follow a link to them.

5. How long we keep information

We keep quote requests and messages for as long as needed to answer you and follow up on your project. Customer and order records are kept for the length of the warranty and as required for accounting and tax purposes. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.

6. How we protect information

The site is served over an encrypted (HTTPS) connection, and access to customer information is limited to the people who need it to serve you. We follow the Massachusetts standards for protecting personal information. No method of transmission or storage is completely secure, so please do not send card numbers or other sensitive data through our forms or by email.

7. Your choices and rights

You can ask us at any time to:

• See the personal information we have about you.
• Correct information that is inaccurate or out of date.
• Delete your information, except what we must keep by law or to honor a warranty.
• Stop sending you marketing messages.

To make a request, contact us using the details below. We may ask you to confirm your identity before acting on it, and we will reply within a reasonable time.

8. Children

Our website and services are meant for adults. We do not knowingly collect information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

9. Changes to this policy

We may update this policy to reflect changes in our services or the law. The date at the top of this page shows when it was last revised. Significant changes will be highlighted on this page.

10. Contact us

Questions about this policy or your information: